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Quality Assurance & Review

Quality Assurance & Review

Quality Matters

In order to ensure the quality in online courses, a nationally-recognized quality standards rubric (created by Quality Matters or QM) was adopted to evaluate the design of existing and new online courses. The rubric evaluates the design of the course and not its delivery.

The evaluation rubric includes forty-three standards organized into one of eight major standard categories:

  1. Course Overview and Introduction
  2. Learning Objectives (or Competencies)
  3. Assessment and Measurement
  4. Instructional Materials
  5. Learning Activities and Learner Interaction
  6. Course Technology
  7. Learner Support
  8. Accessibility and Usability

Standards are assigned point values of one (1) to three (3), based upon their impact on student learning. All standards with a value of three are required to be met. In addition, a total of 85 points must be earned in a review for a course design to meet the quality standards.

Review Schedule

All existing online courses will be reviewed by 2020 using the QM rubric to help faculty and departments identify areas of improvement and development needs.

Courses will be attached to an ongoing review schedule in the future, in coordination with academic departments and the Office of Curriculum & Planning.

Course Review Process

Currently, courses are formally reviewed by contract QM-certified reviewers, facilitated by DDL. These costs are covered by our office. In the future, we anticipate having DSU faculty be certified to review courses.

Course Review Process

If the course doesn’t meet the DSU QM standards, the course is given a modification period of up to one full semester to make the needed adjustments. Course versions that do not meet the DSU QM standards after the modification period will not be allowed to be offered until corrections are made.